From : Blog Entry >> Michael’s Blog Entry
When the pandemic sent the workforce to home offices, most law firms quickly started scanning daily mail to email inboxes. Facilities management or mailroom staff went into the office and cobbled together a new work process to accommodate this method of delivery. For the purpose of this article, daily mail includes documents delivered by USPS, overnight services or local couriers. But email has proven to be a poor workflow management tool and perhaps more importantly, nearly impossible to govern. [More]