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Please enjoy this blog post authored by Glenn Hoxie, Senior Project Manager, Practice Innovation and Legal Solutions, Paul Hastings LLP. Many of us have tested our green thumbs in the last two years. Some of us have managed to create a beautiful garden, grow the perfect gardenia, and learn from those constant challenges which impact the new gardener. As one of my interviewees shared, building and maintaining a client relationship is akin to growing a garden and making it thrive. My conversations [More]