From : Blog Entry>>Steve’s Blog Entry
Should the mail room be owned by the information governance arm of the Firm? It has been a perfunctory function aligned with other physical office services, but now with most fee earners working at least 50% of the time from home, it is mission critical. Mail workflows launch new work, and therefore often billable activity. This means matter centric record creation is starting right from mail delivery, not later, from a pile on a desk. Since scanning and document description is involved, it is [More]