Law Practice Tips

Jim Calloway is the Director of the Oklahoma Bar Association’s Management Assistance Program. I served as co-chair of ABA TECHSHOW 2005 and the first two GPSSF National Solo and Small Firm Conferences in 2006 and 2007. I frequently write and speak on legal technology issues, Internet research, law office management and organization and legal ethics. I make several dozen presentations per year to county bar meetings and other CLE events within Oklahoma.

Latest from Law Practice Tips - Page 2

I had no idea how many law firms answered their phones with “Hello L’office” until I went to work for the OBA. But it’s not limited to Oklahoma. I have received the same greeting calling lawyers’ offices in many states. Obviously, the intended greeting is “Hello Law Office,” but when you are busy and do a task hundreds of times,
Continue Reading Avoiding ‘Hello L’office’ and Other Law Firm Telephone Tips

Sharon Nelson and I usually are acquainted with most of our podcast guests. But Dru Armstrong has been the CEO of LawPay.for just over 90 days and it was a pleasure to meet her while we interviewed her for our podcast: A Conversation with LawPay’s CEO – and Introducing ClientCredit. She was fun, engaging and it clearly wasn’t
Continue Reading Digital Edge Podcast: A Conversation with LawPay’s CEO – and Introducing ClientCredit

With Halloween just ahead, Attorney at Work shared a post today on Lawyer Tech Tips: Things That Go Bump in Legal Tech. Contributors included Jim Calloway, Anne Haag, Tom Lambotte, Catherine Sanders Reach, Sharon Nelson and John Simek, and Ben Schorr.
You will find some good advice wrapped around a few spooky stories. But there are lots of great
Continue Reading Lawyer Tech Tips: Things That Go Bump in Legal Tech from Attorney at Work

Discussing technology competence among lawyers is always an interesting conversation. When we were discussing adopting the technology competence amendment to the Oklahoma Rules of Professional Conduct, one lawyer indicated that he didn’t want to learn how to use Twitter and shouldn’t be forced to by a rule or comment. My unspoken reaction was “You don’t have to learn about Twitter,
Continue Reading Technology Competence for Every Lawyer

Some of the greatest decisions of your career may be ones that you don’t even remember. They involve clients who you decided not to represent that went on to make another lawyer’s life miserable for a while. Client selection is an important aspect of law firm management. For many lawyers, this involves a one-to-one consultation with prospective clients.
My column
Continue Reading Client Selection: How to Red Flag High-Risk Clients (Including Relatives)

We recently did a Digital Edge podcast Overcoming Trust Account Management Challenges.
Our guest was Paul Garibian, a fintech expert, entrepreneur, and current CEO of Nota. Nota provides financial services to lawyers including trust accounts with no services charges. We discussed common mistakes lawyers make with their trust accounts, the serious consequences of mismanaging these accounts, and the best
Continue Reading Overcoming Trust Account Management Challenges

Lawyers often deal with the challenges that occur when people die without making a last will and testament. One result is sometimes intestacy laws distribute property differently than the deceased might have wanted. Additional expenses and legal fees are almost always a result.
Similar challenges and expenses can occur when a lawyer dies or becomes disabled without leaving instructions as
Continue Reading Protecting Your Clients When You Aren’t Able to Help

Way back when I practiced law, few one- and two- lawyer offices prepared a budget in advance for the year. Their budget, and in many cases their “partnership” distribution formula, was the tried-and-true formula “you eat what you kill.” Had we questioned the lawyers about that omission, many would have responded that budgets weren’t important because that wasn’t real money.
Continue Reading Why should a solo or small firm prepare a budget?

Years ago, there was a lot of discussion in the legal community about metadata, the hidden data contained in documents that had the potential to reveal more about the document than most lawyers would like. It was a potential problem when using forms from a past client’s matter as a form for a new document in a new client’s matter.
Continue Reading How to Clean Up Your Docs with Microsoft’s Document Inspector

Do you practice People Law? There has long been a perceived difference between large law firm practice and small law firm practice. But, in my view, the major difference is not the size of the law firm, but the type of clients primarily served.
Those who study the data of law practice have noted that the practice of People Law,
Continue Reading The Changing Dynamics of a “People Law” Practice

Known nationwide for her technology and legal management expertise, Natalie Kelly has recently brought her skills to the Southern Poverty Law Center to help them modernize their legal department operations. Sharon Nelson and Jim Calloway talk with Natalie about her new role and the work done by the center to advance civil rights and racial justice. Natalie discusses the technology
Continue Reading Digital Edge podcast- The Southern Poverty Law Center: A View From the Inside

Sometimes adding a signature to a document before you print it is a big timesaver. Many lawyers have scanned their signature and added it to their email signature as an image so they can “sign” their emails with their own handwriting.
But you can also do that with a Microsoft Word document. Even if you do not use it frequently,
Continue Reading Adding a Signature in a Word Document on PC or Mac