Latest from ILTA Blog - Page 2

From : Blog Entry>>Steve’s Blog EntryShould the mail room be owned by the information governance arm of the Firm? It has been a perfunctory function aligned with other physical office services, but now with most fee earners working at least 50% of the time from home, it is mission critical. Mail workflows launch new work, and therefore often billable activity. This means matter centric record creation is starting right from mail delivery, not later, from a pile on a desk. Since scanning and document description is involved, it is [More]
From : Blog Entry>>Steve’s Blog EntryThe ways attorneys prefer to work has transformed. 76 percent now favor remote work, according to the 2021 Peer Monitor and Georgetown Law State of the Legal Industry Report.  And if attorneys change the way they work, that means everything changes:  from how attorneys receive client mail and request matter files, to large scale financial decisions that affect one of the most expensive costs law firms have after salaries: real estate.  This is why we shouldn’t be surprised when Sherry Cushman, [More]
From : Blog Entry>>Rachel’s Blog EntryIntroduction Many articles, webinars, blog posts and conference sessions have been dedicated to exploring Technology Assisted Review (commonly known as TAR ), and what exactly it means. The abundance of terminology, technical language, and the quick moving pace of the field means that it’s very easy to lose track of what acronym means what. It’s possible to encounter situations where any use of technology or analytics within a document review is referred to as TAR: however its most commonly [More]
From : Blog Entry>>ILTA’s Blog EntryILTA created the ILTA Volunteer Awards in 2020 as a method of highlighting the significant amount of time and resources the amazing ILTA volunteers dedicate to the Legal Technology Community. It was a surprise to the ILTA Volunteer Community in 2020, but in 2021, we are launching the Volunteer Award program during National Volunteer Week (U.S.), for everyone to help celebrate and honor the ILTA Volunteers. We caught up with some of the 2021 Award winners to see how they’re doing. Read the below [More]
From : Blog Entry>>Adam’s Blog EntryThis blog is part of our “Foundations of Knowledge Management” and “The Evolving Role of Education” series. Knowledge Management (KM) professionals can play a vital, and often varied, role when it comes to delivering formal learning. KM lawyers create and deliver training on legal topics, law librarians provide legal research or database training, and innovation and KM managers provide training on technology or processes. How this is shaped and delivered is always evolving, particularly with [More]
From : Blog Entry>>Catherine’s Blog EntryWhat is legal AI? There is quite a bit of confusion surrounding legal AI and frankly, AI in general. For the purposes of this article, let’s use the original definition proffered in 1956 by the man who coined the term AI, John McCarthy: “the science and engineering of making intelligent machines.” A more elaborate definition characterizes AI as “a system’s ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks [More]
From : Blog Entry>>Ragav’s Blog EntryIntranet – a great tool for team collaboration An intranet is a virtual hub that enables an organization’s internal communication and collaboration. Industries, including legal, rely on the quick discovery of the information; hence many legal firms are rapidly adopting intranets. Law firm intranet is a gateway for an organization to create a complete and auditable digital workplace where lawyers can share knowledge, experiences, and other important announcements. Having a transparent platform [More]
From : Blog Entry>>Will’s Blog EntryPlease enjoy this thoughtful conversation revolving around the topic “Bridging the Divide: What Do When Joining a Legal Department as a Young Professional” between Will Pett, Business Analyst, Fidelity Investments, Kevin Mucyo, Asst Analyst I, Bayer U.S. LLC, and Ryan Gerlach, eDiscovery Associate, Los Angeles, eDiscovery and Litigation Services, Office of the Attorney General, California Department of Justice. Will: Question #1: What was the hardest thing at first about connecting with older [More]
From : Blog Entry>>Ragav’s Blog EntryDocument Management – a rising challenge in the workplace For organizations, it has always been a challenge to execute internal as well as external document workflows efficiently. Nearly 83% of the knowledge workers lose or waste time each day on document collaboration issues.   1 “Simple tasks, including document creation, sharing, signing, and collaboration with clients and colleagues, can become challenging and significantly impact employee’s productivity. “ Document challenges are [More]
From : Blog Entry>>Scott’s Blog EntryThe experiences of 2020 have underscored the importance of sound financial practices – are lease and finance options part of that strategy?  Here are 3 things to consider in your firm’s financial strategy.   1. When Are Firms Returning to the Office?  As the economy stabilized,  firms  are now debating, can we set a return to office date?  The vast majority of firms (80%) have not set a return date – and there’s a good reason:  working from home [More]
From : Blog Entry>>ILTA’s Blog Entry(Chicago, IL) April 1, 2021  – The International Legal Technology Association (ILTA) is pleased to announce the opening of member registration for ILTACON 2021. As announced previously , ILTACON is scheduled to take place in Las Vegas, Nevada, USA from August 22 to August 26, 2021, at the Mandalay Bay Resort and Casino. Today, on-site registration, in-person limited registration is open for the first 600 Members (member capacity as of 30 March 2021). Information for member registration will be [More]
From : Blog Entry>>Michael’s Blog EntryLaw firms now need a formal digital mail room operation, moving beyond the scan-to-email workaround established at the onset of the COVID-19 crisis. Because doing something immediately was driving the decision, the workaround was formulated with little or no consultation with IT or information governance teams. It has become evident over the past year that attorneys and staff working from home value reliable, digital delivery of daily mail, but it is now time for those mail room operations to [More]
From : Blog Entry>>Catherine’s Blog EntryOver the last decade, there has been a steady increase in the volume, variety, and velocity of data and formats that are in scope for ediscovery matters. When ediscovery first hit the legal stage, a big case might be 100 GB — stored at a cost of $2,500/GB — and data sources might include Word, Excel, email, and possibly network shares. Though data volumes have increased over the last 15 years, the main data sources remained fairly constant — even the initial focus on cell phone data was limited primarily [More]
From : Blog Entry>>ILTA’s Blog EntryEach week of March, ILTA will highlight a 2021 Influential Women  in  Legal Tech List Honoree in celebration of the U.S. National Women’s History Month. Each Honoree has answered five questions and shared advice to get to know more about their accomplishments and initiatives. Make sure to follow ILTA on  Instagram  and/or  Twitter  to hear their advice.     Kristen Sonday  is the co-founder and COO of Paladin, based in Chicago, Illinois, whose mission is to [More]
From : Blog Entry>>Christiane’s Blog EntryPlease enjoy the summary notes from the 3/25 Twitter Discussion entitled “What Matters Most in Proving the ROI in Legal Innovation” authored by Christiane Matuch, Innovation Project Manager, Greenberg Traurig. What matters most in proving the ROI in legal innovation? Meet the needs (genuine use case, scoped and built out) Identify the User (who are you setting out to serve, identify THEIR needs) Adoption (mostly within the intended group) Gather metrics about your innovative solution [More]
From : Blog Entry>>Ragav’s Blog EntryThe current state of customer service The COVID-19 pandemic has a sudden and significant impact on customer service leaders, where the level of customer emotion and anxiety in service calls has increased dramatically. The Coronavirus outbreak has severely impacted customer support operations worldwide, with most of the call center teams working remotely. Contact centers + Remote access – A new way of working The growing concern over COVID-19 has led to large and small organizations [More]