Rachi and Tom talk with Julie Brown, the Director of Practice Technology at the Columbus Ohio office of Vorys, Sater, Seymour and Pease LLP. Julie was co-chair of this years ILTA-ON conference and talks about the immense challenge of switching that event from live to virtual with 2 months advance warning!! We also talk about her career transition from cosmetology to legal practice support, the growth of ILTA, legal education and much, much more.