CRM, Marketing and Business Development

Clearview Social, an application for law firms to help their lawyers share content on social media, has launched a new feature, Social Shuffle, powered by OpenAI’s ChatGPT, that automatically generates variations of a firm’s social media posts to “shuffle” the content the lawyers are posting.
The basic idea of Clearview Social is to allow a firm — generally its
Continue Reading New Clearview Social Feature Uses ChatGPT to Help Law Firms ‘Shuffle’ A Variety of Social Media Posts

Olivares, one of Mexico’s leading law firms, has selected Nexl for its client relationship management solution, in Nexl’s third public win in Mexico in a month. With over 50 years …
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Legal technology company Litera today officially announced its acquisition of Upper Sigma, a London-based CRM and marketing platform for law firms that is built on the Salesforce CRM platform.
Litera says that by integrating Upper Sigma with the firm intelligence platform Foundation, which it acquired in 2021, it will be able to offer the only business development technology
Continue Reading With Acquisition Of Upper Sigma, Litera Poised to Provide Integrated Legal CRM and Experience Management

From appointment reminders to case updates, here are the six types of emails that ensure you’re providing top-notch service to your clients.
Email communications are a cornerstone of running a modern law firm. According to the American Bar Association, 41% of law firms use email marketing. As one of the most commonly used law firm marketing tools, emails are
Continue Reading 6 Essential Emails Your Law Firm Should Be Sending

It is a day of major legal tech deals. Following news earlier today of the merger of Fastcase and vLex, now comes news from Thomson Reuters that it is selling off a majority stake in Elite, its suite of law practice management and financial products for larger law firms, to TPG, a global asset management firm, making Elite a
Continue Reading Thomson Reuters Spins Off Elite As Independent Company Now Owned By Asset Manager TPG

European late stage private equity firm TPG has agreed to buy a majority stake in Thomson Reuters Elite at a valuation of $500 million. The announcement was made internally at …
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SurePoint, a company that provides practice management, financial and client relationship products for mid-sized law firms, today announced the appointment of a new CEO, Eric Thurston, a veteran business-transformation leader with more than two decades of experience scaling and leading high-growth software and services companies across several verticals, including legal. 
Venture investor Mike Suchsland, a veteran of
Continue Reading New CEO at SurePoint, Eric Thurston, Says His Focus Will Be On Customer Service And Company Growth

The development of new governance concepts to address the pitfalls and ethical repercussions of Generative AI must involve the evaluation of important questions across various functions of the law firm. They include risk management and compliance, legal, public relations and reputation management.
Continue Reading Generative AI for Legal Marketing: Today's Pros and Pitfalls

This week marked the annual Legalweek show in New York, one of the world’s largest and most prominent legal technology conferences. Although COVID kept me from attending, it is not keeping me from covering the news coming out of the show.
Previously, I posted part one of my roundup of Legalweek news, featuring news from Reveal-Brainspace, Casepoint, DISCO, ContractPodAi, Haystack
Continue Reading Legalweek News Roundup Part 2: CASEpeer, Evisort, Everlaw, Hanzo, LawPay, LexCheck, LinkSquares, LegalEase, Logikcull, Milestones, MyCase

Nexl, a no-data-entry CRM platform for lawyers, has raised $4 million in a financing round led by Australian-based B2B venture capital firm EVP with follow-on participation from The Legal Tech Fund, Vulpes and Saniel Ventures.
Nexl said it will use the investment to accelerate the development of its core product, increase acquisition efforts in major markets, and
Continue Reading Nexl, A No-Data-Entry CRM Platform for Law Firms, Raises $4M

Australian-headquartered CRM and revenue operations platform Nexl has successfully raised $4m, with participation from leading Australian-based B2B venture capital firm EVP with follow-on participation from Vulpes, Saniel Ventures and The …
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ABA TECHSHOW kicked off in Chicago last week with its traditional opening event, the Startup Alley pitch competition, in which 15 legal tech startups present three-minute pitches in pursuit of top honors.
The winners of the competition (which I organize and emcee) are selected by popular vote of those in attendance in the audience, which votes registered via an app.
Continue Reading Here Are the Winners Of ABA TECHSHOW Startup Alley

Aiming to help law firms capture more client leads and streamline client intake, the law practice management company Smokeball is introducing Smokeball Intake, an intake workflow system integrated within its platform that is intended to provide potential clients with the kind of digital experience they expect from a modern law firm.
The new feature is currently being tested in beta
Continue Reading Smokeball to Expand Its Law Practice Management Platform With Addition Of Client Intake Feature