Earlier this month, the law firm K&L Gates, one of the world’s largest firms, was honored as Law Firm of the Year in this year’s The Changing Lawyer Awards presented by the legal technology company Litera. The award is presented to the law firm that has most successfully reimagined the way it serves its clients.

The firm says that it sees innovation not just as deploying the latest technology, but as a deeper cultural tenet. It is a tenet reflected in ways such as banishing the demeaning label “non-lawyer” and replacing it with “allied professional.”

On Wednesday, for my Law Insights show on Litera.TV, I sat down with three of the individuals responsible for driving innovation at the firm for a conversation about what that culture looks like and what it means in practice. Joining me were:

  • Bart Gabler, chief information officer and director of pricing and legal project management.
  • Julie Anne Halter, partner, e-DAT Practice Group coordinator, and the chair of the firm’s Idea Group.
  • Melissa J. Speidel, director, Business Transformation Office.

Watch the conversation below.

[Note that I was on the panel of judges that selected this year’s winners.]