This last fall, I began updating the Legal Services Innovation Index, focusing first on the Catalog of Law Firm Innovations. I have had the help of three research assistants, Northwestern second-year law students Lauren Diner, Douglas Lavey, and Yoon Hoo Lee.
We’ve added 112 entries to Version 1.02 of the Law Firm Innovation Catalog, for a total of 334 entries. I previously described the methodology employed to curate the list of innovations on the Catalog page. In addition to the innovations that we’ve gathered, many were submitted by law firms, each of which we reviewed before adding to the Catalog.
In addition to the curation process described on the Catalog page, we also performed a Google search for each of the 264 law firms that comprise the Am Law 200 (American Lawyer), Global 100 (American Lawyer), and Canadian top 30 law firms (Lexpert). The search query included the law firm name with the terms “innovation,” “product,” and “client service.” We reviewed the first two pages of results returned by Google. This search process was not designed to be comprehensive, but merely to help us identify well known innovations. Only innovations listed on the law firm’s website have been included in the Catalog.
The goal of the Catalog is to “identify concrete examples of law firms offering products, legal services, or consulting services that constitute innovations in legal-service delivery or foster legal-service delivery innovations.” As described above, the curation of this information has been somewhat ad hoc. While we have employed a measure of systematic rigor while curating and reviewing this information, the Catalog does not purport to be a representative survey of the legal landscape. It is important to understand and disclose these limitations before drawing conclusions based on comparisons across categories, between versions, etc.
The full-screen Tableau visualizations of versions 1.02 and 1.01 of the Catalog are available on my Tableau Public page. As always, I welcome all feedback on how to improve this resource.
Has your law firm implemented an innovation that is not listed on the Catalog? Please submit the information, using the form available at the bottom of the Catalog page. We will review your entry and add it to the Catalog soon. Going forward, I plan to complete updates more frequently.
Next, my team and I are working on updates to the Law School Innovation Index. Stay tuned for additional information.