Covid is impacting almost every industry, including legal. The law has traditionally been a conventional and ‘old-school business’ but the pandemic triggered a series of unlikely changes in the way legal services are provided. The world came to a halt, so did the courts and other dispute resolution institutions, but gradually we found our stride, settled into our new “WFH” culture and welcomed in new technology. In fact, in its latest guidance, the International Chamber of Commerce (International Court of Arbitration) also suggested the use of case management tools and technology for arbitration. In the recent past, there has been… Continue Reading Is Online Dispute Resolution (ODR) the ‘new normal’ in Alternative Dispute Resolution (ADR)?